ProRealTime Reviews Read Customer Service Reviews of prorealtime com

Should this happen again in future, please do not hesitate to reach out so we can investigate this further. We’ll be sure to pass on the feedback Pepperstone Forex Broker to Alistair. We’ll be sure to pass on the feedback to Constantina. We are sorry to hear about your negative experience with Pepperstone.

pepperstone review trustpilot

Pepperstone isn’t a scam – they have too many happy customers to steal withdrawn money. They simply decline the pending withdrawals if there is some kind of problem. Most of the time they tell you what the problem is and maybe even help you fix it. They seemingly can’t control their spreads at all. Pepperstone has a dedicated spread table to show you all the possible parameters. As evidence shows, the spreads on many commodities and other assets can change almost chaotically, which shouldn’t happen.

IC Markets Reviews

We believe these reviews relate to review seller networks that buy and sell fake reviews. These can lead to bias and compromise the reliability of reviews. The app had defaulted to standard instruments instead of the .a instruments that my account uses. I hadn’t picked it up, but she figured it out without even seeing what was happening on my screen.

Just to know that the customer service is so readily available, and even a phone call, is very reassuring. He was able to answer my questions and help me through linking Blackbull to Tradeview. Is a bit difficult to log-in and I had to contact chat twice to give me different server links I needed.

Thank you so much for helping out and im keen to use this company as i have a feeling i am belong to them by the way they supporting me. For any questions, please feel free to reach out at any time. So Overall till date, Seems good, Hopefully BlackBullMarkets stays the same & allow trading on 0.01 Micro lot on Indices. For any additional questions, please feel free to reach out at any time.

Unable to close my own positions that are open. Terrible service and pure greed run this company. We are sorry to hear about your frustration.

Cheers guys for outstanding relationship building and customer support. But more than anything they are very robust at keeping your assets safe when there are a number of potential issues doing business online. They keep margins tight and costs lower. If you are looking to take advantage of their array of market instruments you will be impressed like I was.

pepperstone review trustpilot

I said no and wanted my money back which they won’t give me so I’m going to post what this company does to everyone. DO NOT JOIN CRYPTIC BANKING. IT’S A SCAM. Oh, and if I don’t pay the $100 bot maintenance if I get suspended it will cost me $520 to reinstate it. They said they’d do it by tomorrow but my account is already shut down. With commission as low as $2/lot and spread as low as 0 for ECN account. I’m looking forward to their new CFD products in near future on US stocks.

Online charting software for technical analysis & trading of stocks, futures, forex, commodities… Intuitive market analysis tools & low latency market data for traders & investors. I have used IBKR as my US-based broker/trading platform for many years and recently added ProRealTime. Their technical analysis is incredibly good.

Simples and great Support. Indicator Lifetime license.

It means that you probably will be able to trade here, but you won’t be able to address their support for anything. It also means that if they’ll ask you to submit your documentation for security purposes, the Canadian docs won’t work. The front page of PS itself states that execution takes less than ~30 milliseconds. It implies near-instant execution of orders, and if you aren’t doing great, then it’s possibly an issue on your end. If you happen to not be a Canadian resident, you could try calling them to figure out what’s slowing you down. The results are very good – especially on Trustpilot – but FPA shows that PS still has some flaws that ‘redirected’ and ‘invited’ reviews on Trustpilot can’t cover fully.

Reportedly, they have a very quick response team that keeps their clients informed and leads them through trouble step-by-step. There is a 24/5 live chat, dedicated agents and a FAQ section – everything to fix a problem or stop confusion. Simply love the fast withdrawal time and not to mention the high exchange rate for withdrawal as compared to other brokers. The best is – the small spread and fees waived for each transaction. Highly suggest Tickmill for beginners and even veteran traders out there.

  • We appreciate for letting us know about being a happy client for 5 years.
  • Withdrawing is a touchy subject for many brokers.
  • Regarding spreads, you have the option to upgrade to a prime or institutional account that will provide you with better trading conditions.

Unfortunately the documents you provided did not meet our onboarding requirements as per FCA guidelines. This broker was recommended to me as one of the best, go your way. Unfortunately our Compliance Department has declined your account application. Thank you so much for this 5-star review. We really appreciate you being a satisfied client and helping to share the word about us.

Unfortunately, they are mostly left ‘by invitation’, and you can’t really get the general idea from them. The scanners are fully editable and the graphics are very good. It has almost all the market indicators and if you don’t have it, you can create it. Icmarkets is the best broker i have used since i started trading. Transparent, quick deposits and withdrawal. We want to make sure you get the attention you deserve as a valued client.

The English support is not always…

The problem with Pepperstone is that you don’t really get the idea of how it feels to work with them until you are actively involved in it. Unfortunately, the support is not extended to Canadians and several other groups for some reason. Without support, you’ll be on your own during each crisis, and no one wants that. If you can live without it – feel free, the broker has a lot to offer that compensates for the lack of Canadian support. Pepperstone has a surprising number of positive reviews on many popular Forex review aggregators. As a result, on Trustpilot broker has the rating of 4.3/5 from 705 reviews, and on FPA they have 3.5/5 from 333 reviews.

Thank you for helping investors to use such smooth client platforms & legal business. Pepperstone makes great emphasis on satisfying the customers through their superior customer support. It doesn’t necessarily mean that all the other features are hollow and inferior, but you should get distracted by the client service. Pepperstone is well-known amongst traders. This provider is working all over the world and offers instruments and assets suited for all styles and approaches.

pepperstone review trustpilot

Based in the UK I have been trading for over 7 years and I have been using PRT since 2017. Its a very strong robust charting software that gives me all the tools I need for live trading. The technical support has been invaluable over the last few years. After submitting a technical question, I was contacted by Elvira from ProRealTime. She was very prompt in replying, was very professional, extremely knowledgeable about the charting platform, and was very pleasant to work with. The issue was resolved to my complete satisfaction.

my broker

Thank you so much for the positive feedback, we are extremely delighted to read this and hope you continue to enjoy your trading experience with BlackBull Markets. Thank you so much for the positive feedback, we are extremely delighted to read that you are happy with the service that Matt and the support team has given you. We are delighted to read that you are having a great customer and trading experience! Regarding spreads, you have the option to upgrade to a prime or institutional account that will provide you with better trading conditions. My experience so far has been very good with the customer service. I first had questions in a chat that were addressed then the next day I got a phone call from, Eric Walkington, my account Manager.

We were founded in 2014 with the goal of becoming the leading online Financial Technology and Foreign Exchange Broker. BlackBull Markets is a true ECN, No Dealing Desk brokerage specialising in Forex, CFDs, Commodities, and Fintech solutions for traders globally. We really appreciate your words and mutually respect your clientship. You are an absolute pleasure deal with, the entire team agrees.

I was opened a ticmill acc with my email & i submit my passport but they rejected my passport and block my acc.. I work with ic market with same documents.. Could you please send an email to with the issue that you have experienced. We were not able to locate an account under that name. Regardless, Pepperstone is still very fishy.

This is what we love to hear regarding your trading experience with us. As a new client to BlackBull Markets, this experience has made me feel well-supported and in good hands. We are really pleased to see that you have consistently had good customer support no matter who you deal with. Scam broker with high spread and withdrw fee.till the time the guy name Chang was there i was getting my withdrwal on time but since he left i am helpless. We appreciate your feedback and are constantly working on improving our Customer Service team.

Not to mention that company bosses actually put a lot of effort into making Pepperstone into an effective analytics hub for the more advanced traders. A few months ago I read in a forum that a client had problems with the dividend update. I didn’t give it much thought until I had serious problems with the FX charts and NY closing. There is no way, ProRealTime does not match my broker’s charts as well as Metatrader4 and 5, CTrader or Tradingview.

Leave a comment